Billing Panel | Knowledge Base

How to access the QuickHost Billing panel

The QuickHost Billing panel ensures efficient and effective account management. The user-friendly interface offers a range of features providing complete control over account, billing, and payments. It also offers the ability to view, manage support tickets and existing services, as well as create new ones. The Billing panel supplies the tools and resources necessary to control accounts, services, and payments, enabling focus on important tasks such as running game servers. How to Access the QuickHost Billing Panel 1. Go to the QuickHost Billing Panel login page. 2. Enter the credentials used in purchasing your QuickHost services. 3. Click Login

Last updated on Jul 18, 2024

How to cancel a service

Canceling a QuickHost server follows a straightforward process. It's essential to be aware that server cancellation leads to the permanent deletion of all connected data. We suggest to create backups for crucial data beforehand. If server issues arise, the QuickHost support team can help resolve the problem instead of canceling the server entirely. Submit a support ticket here. Please get in touch with our support first if you're considering canceling due to issues or pricing concerns. We're confident we can find a solution together. About Refunds Per QuickHosting's TOS, if cancellation is desired within three days of placing an order, create a ticket to request a refund. If it has been more than three days, QuickHost will not issue a refund. How to Cancel a Server 1. Login to the QuickHost Client Area. 2. Click Dashboard 3. Choose an active server to cancel, click the eye under actions. 4. Click Cancel Product 5. Type a reason if you want and select a Cancellation Type End of Billing Period - The server will be canceled after the current period is over.** Immediate** - The server will be canceled within 24 hours of the request. 6. Select Cancel "Server Type" 7. A confirmation page will appear and an email will be sent.

Last updated on Jul 15, 2024

How to view and pay invoices on the QuickHost's Billing panel

Viewing and paying invoices is essential in managing a QuickHost account, ensuring hosting services remain active and up-to-date. QuickHost makes viewing and paying invoices easy through its user-friendly Billing Panel, details of which can be explored here. QuickHost accepts various payment methods, enabling options that suit users needs. Any invoice inquiries or issues can be addressed through a support ticket to the QuickHost team here. Regularly viewing and paying invoices ensures hosting services remain active and uninterrupted. How to View and Pay Invoices on the QuickHost Billing Panel 1. Login to the QuickHost Client Panel 2. Click on Invoices 3. Find the unpaid invoice and click View 4. Under Payment Method, select the preferred method and click Pay 5. You are done! You will receive a confirmation email and a receipt to the email on the account Understanding QuickHost Invoices Billed To - Shows the name of the account holder. Purchaser - Shows the address and name of the account holder. Invoice number - The invoice number is a unique number assigned to the purchase. Date of Issue - The invoice creation date. This is not the due date.

Last updated on Jul 16, 2024

How to enable two-factor authentication on the QuickHost Billing panel

Summary Enabling two-factor authentication introduces an extra security level to an account. This security method, commonly known as 2FA, remains entirely voluntary but is advised. Once activated, logging into the Billing panel necessitates an extra key for every login try. This key alters every half-minute and is accessible on a mobile device. It's important to note that each key has single-use functionality. The process of enabling or disabling 2FA on the account can be undertaken by following the steps provided below. Please note a 2FA app such as Authy or Google Authenticator must be installed on a mobile device before proceeding with the steps below. 1. Login to the QuickHost Billing Panel. 2. Click on your name, and then profile 3. Scroll down until you see 2FA and then click Setup Two Factor Authentication 4. Scan the QR code or input the code manually on the 2FA app. 5. Input the authentication code from the app and your password then hit Submit. 6. A 2FA code will now be needed when logging into the Billing panel.

Last updated on Jul 16, 2024

How to Disable Two-Factor Authentication on the QuickHost Billing Panel

Disabling two-factor authentication is super easy but we recommend to keep it enabled to add an extra security level to your account and keep all your data safe. 1. Login to the QuickHost Billing Panel. 2. Click on your name, and then profile 3. Scroll down until you see 2FA and then click Disable Two Factor Authentication. 4. Type in your password and click submit.

Last updated on Jul 18, 2024

How to upgrade or downgrade a server

Summary QuickHost provides the flexibility to upgrade or downgrade servers at any time, enabling the adjustment of hosting plans to align with changing requirements. Whether there's a requirement for additional resources to accommodate heightened traffic or a need to lower expenses by transitioning to a lower tier, QuickHost simplifies the process of plan modification. In case of inquiries or the need for recommendations, the QuickHost support team can be contacted here. How to Upgrade or Downgrade a Server 1. Login to the QuickHost Billing Panel. 2. Click on the eye under actions of the server you would like to upgrade or downgrade. 3. Click on upgrade/downgrade product 4. Choose the product you would like to upgrade or downgrade to. 5. Choose a payment method and click Upgrade. 6. Once the purchase is complete, restart the server to apply the upgrade or downgrade.

Last updated on Jul 18, 2024

What payment methods do we accept?

We accept PayPal, credit cards, and bank transfers.

Last updated on Jul 18, 2024